Privacy Policy

This policy describes how Tracefunds (https://tracefunds.app) processes information when you use our live incident reporting service on the website or in the Tracefunds Android app (which loads the same site in a secure WebView).

What we collect

Wallet addresses and transaction hashes you submit for indexing (processed to generate your report).
Payment metadata from Stripe (session IDs, payment status) to unlock entitlements — we do not store full card numbers.
Technical logs (IP, user agent, timestamps) for security and abuse prevention.
Optional email if you contact support or subscribe to updates.

What we do not collect

Private keys or seed phrases (never requested)
Wallet connect sessions
Recovery of assets on your behalf

How reports are stored

Entitlement records (payment unlock for a specific scan fingerprint) are stored on our server filesystem. Report content is generated on demand from public explorer APIs; we do not maintain a long-term archive of your full case file unless you use optional share-link features. Shared report links, when created, are stored to allow the recipient to view the snapshot you exported.

Third parties

Stripe — payment processing
Etherscan-family APIs — public blockchain indexing
Anthropic — optional AI narration layered on indexed facts
Google Analytics — site usage (if enabled)

Retention

Payment entitlements are retained as needed to prevent double-spend of the same purchase. Server logs are rotated on a reasonable schedule. You may request deletion of support correspondence at hello@tracefunds.app.

Your rights

Depending on your jurisdiction you may have rights to access, correct, or delete personal data we hold. Contact hello@tracefunds.app. Blockchain addresses you paste are already public on-chain.

See also payment terms (no refunds). Last updated: May 2026